Refund Policy

At Meanstreak Hockey, we strive to provide you with top-quality apparel that matches your style and expectations. If, for any reason, you are not completely satisfied with your purchase, we’re here to assist you with our refund policy.

**Returns**

To initiate a return, please follow these steps:

1. **Contact Us:** Send an email to our customer support team at chirp@meanstreakhockey.com within 7 days of receiving your order, explaining the reason for the return.

2. **Return Authorization:** Our customer support team will review your request and provide you with a return authorization (RA) number and instructions on how to return the item.

3. **Package Your Return:** Ensure the item is in its original condition, unworn, unwashed, and with all tags attached. Place it securely in its original packaging.

4. **Include RA Number:** Clearly write the provided RA number on the outside of the package.

5. **Ship Your Return:** Send the package to the address provided with your RA number using a trackable shipping service. The cost of return shipping is the responsibility of the customer.

**Refunds**

Once we receive your returned item and verify its condition, we will process your refund within 7 business days. You will receive a notification via email once your refund has been processed. Please note that it may take a few additional days for the refund to appear in your account, depending on your payment method and financial institution.

**Exchanges**

If you would like to exchange your item for a different size or style, please follow the same return process as outlined above. In your email request, specify the desired exchange item, and we will do our best to accommodate your request, depending on product availability. If the item you requested for exchange is not available, we will issue a refund instead.

**Non-Refundable Items**

Please note that the following items are non-refundable:

– Personalized or custom-made products.
– Items marked as final sale or clearance.

**Damaged or Defective Items**

If you receive a damaged or defective item, please contact us at chirp@meanstreakhockey.com immediately with a description and photo of the issue. We will work to resolve the problem promptly.

**Contact Us**

If you have any questions or need further assistance regarding our refund policy, please feel free to contact us at chirp@meanstreakhockey.com. Our customer support team is here to help.

Meanstreak Hockey reserves the right to update or modify this refund policy at any time. Please review this policy periodically for any changes.